It is located in the folder of your original Personal Folders (.pst) file. If you can't start the Inbox Repair tool automatically or manually, you may try to repair your Office application. At a higher level, the more visible changes that Office 365 sync problems and login fixes you see involve folders and messages. If ScanPST determines that a specific block of the structure or table is unreadable or corrupted, ScanPST removes it. If that block was part of a specific item in Outlook, the item will be removed when it is validated.

• Also, this specific kind of situation is rare, and it will always be entered in the ScanPST log file.
• Regular maintenance and backups are key to preventing future issues.
• The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good shape.
• If you do not know where the .pst file is located, follow the steps in How to locate, move, or back up your .pst file.
• Optionally, you can try to recover additional repaired items from the backup personal folder.
• The software also repair password protected PST file and recover data successfully.

Step 1 - Exit Outlook and start the Inbox Repair tool

Fixing corrupted Outlook PST files without losing data is achievable with the right tools and techniques. Start with ScanPST.exe for minor issues, escalate to third-party software for complex corruption, and use manual methods as a last resort. Regular maintenance and backups are key to preventing future issues. By following these steps, you can restore access to your Outlook data efficiently clear Outlook credentials manager and securely, ensuring uninterrupted productivity. ScanPST mostly validates and corrects errors in the internal data structures of a .pst file.

Step 2: Select the PST File

Therefore, structures such as BTrees and reference counts, are checked and repaired as necessary. These low-level objects have no knowledge of the upper-level structures, such as messages, calendar items, and so on, that are built upon them. After you run the Inbox Repair tool, you can start Outlook and recover repaired items. Optionally, you can try to recover additional repaired items from the backup personal folder.

Step 2: Load the Corrupted PST File

No validation is explicitly done on body-related properties or on subject-related properties, except the implicit low-level validation that this article discusses earlier. The recipient display properties are changed to be consistent with the recovered recipient table. As soon as this operation is complete, other algorithms are run to collect all the orphaned messages and to put them in an Orphans folder. If you do work offline mode stuck not know where the .pst file is located, follow the steps in How to locate, move, or back up your .pst file. Describes an issue in which the file size limits of .pst and .ost files are larger in Outlook 2010 and Outlook 2013.

Method 3: Manual PST File Recovery

For instructions about how to unhide files and folders, see your operating system documentation. This probably doesn’t help, unless it saves you time by preventing you from looking in the wrong direction. I’ve got a user with a very large 3gb PST file, which has become corrupted. You may not expect this behavior, but the removal of the item is appropriate given the circumstances. Also, this specific kind of situation is rare, and it will always be entered in the ScanPST log file. Hello, tonycable, I recommend launching the Inbox Repair tool (Scanpst.exe).