After the repair process, try to activate Office again. If your subscription has expired, you'll see "We couldn't find any Office products." Renew your subscription to use Microsoft 365. You may not realize you have more than one copy installed.

Can't activate office 365 even though I have a subscription

Don't forget to reinstall it after Office is finished installing and if you turned it off, be sure to turn it on again. The latest Office updates might contain fixes to activation issues. To learn how to update Office, see Install Office updates. Running Office as administrator helps fix permission issues that might cause Office activation to fail. If these settings aren't correct, Office activation might fail.

Step 4: Troubleshoot Office activation

These errors can occur for various reasons, such as expired subscriptions, incorrect product keys, or connection issues. Fortunately, many common Office activation problems can be fixed with a few simple troubleshooting steps. Activation errors in Microsoft Office can arise from various issues, such as incorrect product keys, network problems, or corrupted files.

Step 3: Check your Microsoft 365 subscription status

All PCs are working properly for all other functions that I can tell, and we are not getting notices from any other software indicating an issue with connectivity. For genuine and affordable MS Office product keys, visit My PC Panda. Incorrect system date and time settings can sometimes interfere with activation.

Step 1: Sign in with the right account

In this guide, we’ll walk you through how to troubleshoot Microsoft Office activation errors and get your software up and running again. If none of the above methods work, reinstalling Microsoft Office can often resolve stubborn activation errors. If you want to send me login details of a test account on your domain/tenancy, I’ll expert Outlook tips by FixTechGuide try and activate office with it here on a test machine. What is the exact error the user receives when attempting to authenticate or activate the license?

• However, with the troubleshooting steps outlined above, you can often resolve the problem quickly.
• For genuine and affordable MS Office product keys, visit My PC Panda.
• Microsoft Office is an essential software suite for individuals and businesses worldwide.
• Don't forget to reinstall it after Office is finished installing and if you turned it off, be sure to turn it on again.
• Microsoft requires users to activate their Office products to verify that they are using genuine software.
• Microsoft Office activation errors can be frustrating, especially when you’re eager to use programs like Word, Excel, or PowerPoint.
• The activations work when this is tried on a PC that is not on our domain.
• If you want to send me login details of a test account on your domain/tenancy, I’ll try and activate office with it here on a test machine.

Ensure that you’re entering the correct 25-character key that came Outlook Login Issues Troubleshooting with your Office purchase. If you’ve tried all the troubleshooting steps and still can’t resolve the activation issue, contact Microsoft Support for further assistance. They can help you resolve activation problems specific to your account or product.





A stable internet connection is required for Office activation, especially for Office 365 and Office 2016. If you’re having trouble activating Office, make sure you’re connected to the internet. I’m guessing there is some protocol or cipher suite issue. I’ve gone that route though, and have (as best as I can tell) corrected the protocols and cipher suites to be correct. I tested this with PCs that were never on our domain, and they worked just fine -as far as the accounts and licenses go. This is the only evidence I can see of a network issue.



The Microsoft 365 activation troubleshooter runs on Windows PCs and can help you identify and fix activation issues with Microsoft 365. Approx 50% of problems we’ve found with office 365 have been DNS issues when people call asking for advise on their 365 installs. Did you download Office from the portal while logged in as the user? A vast community of Microsoft Office365 users that are working together to support the product and others.

Activation can clear Outlook credentials manager fail if you have multiple copies of Office installed. Let's uninstall any versions of Office you aren't using before we continue to troubleshoot. I’m guessing there’s an issue with a protocol or cipher suite setup that’s tanking this function for our PCs. After deactivating Office on another device, you should be able to activate it on your current device.