Or do you receive an error message while synchronizing your offline folder? All these scenarios indicate problems with the synchronization folder or corrupted .ost file. These syncing problems usually Exchange connectivity diagnostic happen because of issues like a damaged Outlook profile, poor internet connection, or a corrupted OST file.

Solution 4: Disable Antivirus and Firewall Temporarily

If restarting Outlook or fixing the profile doesn’t work, converting the OST file is often the next step. EdbMails OST to PST Converter can help in these cases by recovering data from the inaccessible OST files and restoring them without data loss. Outlook sync issues can be because of corrupted Outlook OST or PST files. Therefore, now we will Troubleshoot Office 365 Sync and Login Issues know the steps to repair the Outlook data file. Sometimes because of a corrupted OST file synchronization process stops functioning properly and thus leads to error.

Solution 7: Create a New Profile

After trying all the methods, is the outlook error synchronizing folder not resolved? You can try fixing it automatically with the Wondershare Repairit for Email. As PST files are bigger and so chances of the getting corrupted are high.

Solution 8: Rebuild Outlook Data File (OST)

After you make this change, none of the shared folders in the secondary mailbox will be available to you in Outlook when you're working offline. However, all folders in the primary mailbox will still be available to you when you're working offline. Conflicts with antivirus Fix Outlook Not Opening After Windows Update software or firewall can impact Outlook's synchronization process. You can temporarily turn off your antivirus software and firewall.

Solution 1: Update the Outlook Application

Any problems are noted in a message that has "OST Integrity Check" as its Subject. The OST Integrity Check Tool (Scanost.exe) is installed when you install Outlook in the following locations, as appropriate for the Outlook version that you are running. For more information about the maximum allowed share of server resources on Microsoft Exchange Server 2007, see A user is consuming their maximum allowed share of server.

• The Inbox Repair tool scans the .ost or .pst file and makes sure that the file structure is intact.
• The OST Integrity Check Tool (Scanost.exe) is installed when you install Outlook in the following locations, as appropriate for the Outlook version that you are running.
• For more information, see the More information section of this article.
• Follow each step carefully to resolve synchronization errors.
• So, follow the below steps to reset Microsoft Outlook settings.

Incorrect Outlook settings can also be one of the reasons behind Outlook synchronization errors. So, follow the below steps to reset Microsoft Outlook settings. After the files get repaired, restart the Outlook program to ensure that the Outlook syncing issues are resolved or not. You can see the synchronization status here and your new .ost file now. As it is the replication of the existing information of Exchange Server mailbox, so the complete process does not cause any damage to the information. See your Exchange Server administrator for this information or permissions.



There can be several reasons for the Outlook synchronization error. Before we know the solutions, we will understand a few common causes of the Outlook sync problem. If disabling the software resolves the issue, then change your antivirus and firewall settings and add Outlook as an exception. Use the OST Integrity Check Tool (Scanost.exe) to check your .ost file for inconsistencies.