Introduction

Buying a television is not just a purchase—it’s an investment in entertainment, convenience, and comfort. Among the many trusted brands in India, Onida has maintained a strong reputation for delivering quality and performance. But like any electronic product, even Onida TVs can encounter issues over time. This raises an important question for customers: Does Onida provide warranty repair services for TVs? The answer lies in understanding how the brand manages warranties, what’s covered, and how to access services through an authorized Onida TV Service Center.

Understanding Onida’s TV Warranty

Onida, like most electronics brands, offers a limited warranty for its televisions. This warranty is designed to protect consumers from manufacturing defects and component failures. Here’s a breakdown of what Onida’s warranty typically covers and excludes:

What the Warranty Covers:

• Manufacturing defects in components or assembly
• Internal malfunctions, such as power supply board issues or display panel failure (if not physically damaged)
• Defective parts, provided they fail within the warranty period

What the Warranty Does Not Cover:

• Physical damage like cracked screens, scratches, or dents
• Damage due to mishandling, liquid spills, or external impact
• Electrical issues caused by power fluctuations or use of unauthorized accessories
• Tampering or repairs done by unauthorized service centers

Essentially, the warranty ensures that if your TV stops working due to a technical fault that is not your fault, Onida will repair or replace the affected parts at no cost.

How to Avail Warranty Repair Services

If your Onida TV develops a problem during the warranty period, the process for availing warranty repair is straightforward:

1. Check the warranty status – Confirm that your TV is still within the coverage period.
2. Contact customer care – Onida’s helpline connects you to service representatives who guide you through the process.
3. Provide proof of purchase – Keep your invoice or warranty card ready.
4. Service request – The company will either schedule a doorstep visit (in select cities) or direct you to the nearest service center.
5. Diagnosis and repair – Once inspected, faulty parts are repaired or replaced free of charge, as long as the issue falls under warranty coverage.

Why Authorized Service Centers Matter

Authorized service centers are crucial for two reasons:

1. Genuine Parts – Repairs use original Onida components, ensuring longevity and performance.
2. Certified Technicians – Trained professionals handle your TV with expertise.

Using unauthorized or local repair shops may seem cheaper, but it risks voiding your warranty and could damage your TV further. Authorized centers also provide a guarantee on their repair work, offering peace of mind.

Specialized Repair Services in Different Cities

Onida has service centers across India, offering reliable solutions for customers. Let’s explore how services are delivered in three key cities:

Onida TV Service Center in Mumbai

As India’s financial capital, Mumbai offers quick access to authorized facilities. An Onida TV Service Center in Mumbai provides both in-center and doorstep repair services. Whether it’s an issue with sound, display, or connectivity, trained professionals ensure your TV is restored using original spare parts.

Onida TV Service Center in Prayagraj

In Prayagraj, customers can also rely on authorized service centers for warranty and out-of-warranty repairs. An Onida TV Service Center in Prayagraj is equipped to handle common issues like backlight failure, power supply errors, and screen malfunctions, ensuring customers don’t have to depend on unauthorized local shops.

Onida TV Service Center in Indore

Indore’s growing customer base benefits from a strong service presence. An Onida TV Service Center in Indore caters to both warranty claims and paid services. The center is staffed with experts who use diagnostic tools approved by Onida, ensuring reliable and long-lasting repair outcomes.

Extended Warranty and Protection Plans

Onida also provides extended warranty options through its retail partners. These plans often include additional coverage beyond the standard one-year period. Some extended warranties may even cover accidental damage, depending on the terms. If you’re investing in a high-end model, opting for an extended warranty can save significant costs in the future.

The Role of Trusted Partners

While Onida manages its own network of authorized centers, reliable third-party service providers such as Dial Service Centre also play a role in extending professional repair services to customers. These providers ensure prompt assistance, especially in cities where official service facilities may not be immediately accessible. With doorstep support and experienced technicians, they bridge the gap between customers and dependable TV repairs.

Common TV Issues Covered Under Warranty

Here are some common problems typically addressed under warranty repair services:

• TV not turning on – Caused by internal power board issues.
• No display but audio working – Panel or backlight failure due to manufacturing defect.
• Distorted colors – Internal component fault, not user mishandling.
• Connectivity issues – Ports or motherboard failures covered under warranty.

However, always remember that cracked or broken screens are not covered under standard warranty, since they fall under physical damage.

Out-of-Warranty Repairs

If your TV is out of warranty, you still have options. Authorized service centers provide repair solutions at a cost. While it may be more expensive than local workshops, the benefits—genuine parts, professional technicians, and repair guarantee—make it worthwhile. For older models, sometimes replacement may be more cost-effective than repair, depending on the screen size and technology.

Preventive Tips to Avoid Warranty Disputes

To ensure you can always claim warranty when eligible:

1. Avoid unauthorized repairs, as they void the warranty.
2. Use a voltage stabilizer to protect against power surges.
3. Clean your TV gently with a microfiber cloth.
4. Place the TV on a stable wall mount or stand.
5. Keep children and pets away from the TV to prevent accidental damage.
   
   

Conclusion

So, does Onida provide warranty repair services for TVs? Yes, it does—but only for issues that fall under manufacturing defects and internal malfunctions. Physical damage such as cracked screens is excluded. Customers across India, including those in Mumbai, Prayagraj, and Indore, can access professional help through authorized service centers. For added assurance, extended warranties and trusted partners like Dial Service Centre make repairs even more accessible.

The key is to always rely on authorized support for quality, safety, and genuine spare parts. This ensures your television remains a source of entertainment and reliability for years to come.

FAQ – Onida TV Warranty Repairs

Q1. Does Onida provide warranty repairs for cracked screens?
No, cracked or physically damaged screens are not covered under the standard warranty.

Q2. How can I locate the nearest Onida TV Service Center?
You can contact Onida’s customer care helpline or search online for authorized centers in your city.

Q3. Is doorstep repair available under warranty?
Yes, in many cities Onida offers doorstep service, depending on the nature of the fault and availability of technicians.

Q4. Can I use a local repair shop for warranty repairs?
No, unauthorized repairs void the warranty. Always use authorized centers.

Q5. What documents are required to claim warranty?
You need the original purchase invoice and warranty card to avail free repair services.

Q6. Should I buy an extended warranty for my Onida TV?
Yes, especially if you own a premium or large-screen model. It offers extra protection beyond the standard period.

Read Our Previous Blog-------------> Does IFFALCON offer warranty repair services?